Running Office 4.2.1 for Mac on System 7.5.2 or 603/604 Chips

• Microsoft Office for the Power Macintosh, versions 4.2, 4.2.1, 4.2.1a, 4.2.1b
• Apple Macintosh System Software version 7.5.2

SUMMARY

This article contains a summary of the known issues that may occur when you run Microsoft Office on a Power Macintosh that contains a 603 or 604 PowerPC processor, or when you run Microsoft Office on a Power Macintosh that is running System 7.5.2.

MORE INFORMATION

Microsoft Office Programs Start Slowly

Issue:

   When you start a Power Macintosh program on a Power Macintosh computer
   that runs System 7.5.2 with virtual memory enabled, the Code Fragment
   Manager (CFM) unnecessarily clears the cache of program code
   information. Because the information must be reloaded again before the
   program can start, the start up time takes longer than expected.

   This problem is due to a lack of optimization between the read only
   memory (ROM) chips in some classes of Power Macintosh computers, most
   notably, computers with a 603 or 604 PowerPC processor, and the CFM that
   ships with System 7.5.2. This problem may also occur on a Power
   Macintosh computer with a 601 processor.

• Install System 7.5.3.
• Disable Virtual Memory. If necessary, obtain a third-party memory manager program such as Connectix RAM Doubler version 1.6x.

  NOTE: To use Connectix RAM Doubler on a Power Macintosh computer, you must obtain version 1.6x

   ARTICLE-ID: Q152495
   TITLE     : Changes With Macintosh System 7.5 Update 2.0, Part 3

   ARTICLE-ID: Q139739
   TITLE     : MS Office Programs Start Slowly on System 7.5.2 with VM On

   
   ARTICLE-ID: Q138478
   TITLE     : Can Use Only Version 1.6 of RAM Doubler with Macintosh PCI

Error Messages Appear When You Run Microsoft Office Manager on System 7.5.2

Issue:

   You may encounter this problem when you use MOM to start a program on a
   Macintosh that runs System 7.5.2 or when you shut down the machine.

• Install System 7.5.3.
• Send the customer the "Office Manager Patch for 7.5.2." To use this patch, the customer must have Microsoft Office version 4.2.1 or 4.2.1a installed. The patch is also available online.

   ARTICLE-ID: Q148720
   TITLE     : System 7.5.3 Update File Contains Incorrect Office
               Information

   ARTICLE-ID: Q20783
   TITLE     : MC1265: Patch to Correct Problem with MOM in Mac
               System 7.5.2

Issue:

   If you are using a Macintosh with a PowerPC 603 processor and you start
   PowerPoint 4.0, one of the following messages appears:

      Sorry, PowerPoint cannot get started.

      -or-

      Sorry, PowerPoint cannot get started. You may not have enough
      memory, or you may need to run PowerPoint Setup.

   Enable the Macintosh Easy Open control panel.