MXL5 Err Msg: "Cannot Start the Source Application"

• Microsoft Excel for the Power Macintosh, versions 5.0, 5.0a
• Microsoft Office for the Power Macintosh, versions 4.2, 4.2.1, 4.2.1a

SYMPTOMS

If you try to insert a ClipArt, WordArt, or Organization Chart object in a Microsoft Excel worksheet, you may receive the following error message:

   Cannot start the source application for this object.

CAUSE

You may receive this error message if the Microsoft OLE Extension is not in the System Folder:Extensions folder. Some of the shared applications that are included with Microsoft Office and Microsoft Excel require that this file be located in the Extensions folder.

RESOLUTION

If the Microsoft OLE Extension is missing from the Extensions folder, run the Microsoft Office Setup program and choose the Reinstall option to replace the missing file.

If the Microsoft OLE Extension is not in the Extensions folder, but is located somewhere else on your hard disk, move the OLE extension to the Extensions folder and then restart your computer.

If the Microsoft OLE Extension is in the Extensions folder, this problem may be the result of an extension conflict. In this case, use Extension Manager to disable all unnecessary extensions to try and isolate the extension that is causing the conflict.

MORE INFORMATION

The Microsoft OLE Extension is installed by default into the System Folder:Extensions folder when you run the Setup program for either Microsoft Office for the Power Macintosh or Microsoft Excel for the Power Macintosh. If this extension is removed from the Extensions folder, either manually or through Extensions Manager, Microsoft Excel for the Power Macintosh will start and function as designed. However, because the Microsoft OLE Extension controls some of the OLE functionality, you may experience other problems when you try to use any of the shared programs installed by Microsoft Office and Microsoft Excel.

For additional information on problems with shared applications on the Macintosh, please see the following article(s)in the Microsoft Knowledge Base:

   ARTICLE-ID: Q137758
   TITLE     : Troubleshooting ClipArt Gallery Problems on the Macintosh