Errors Launching MS Excel After Installing Office 4.2.1a 4.2.1bLast reviewed: November 17, 1997Article ID: Q147249 |
The information in this article applies to:
SYMPTOMSAfter you install Microsoft Office version 4.2.1a or 4.2.1b, you may not be able to launch Microsoft Excel. If you try to launch Microsoft Excel from the Office Manager menu, you may receive the following error message
Could not continue because a resource is missingand your only option is to click OK. If you try to launch Microsoft Excel from the Microsoft Excel icon, you may receive the following error
The document "Microsoft Excel" could not be opened, because the application program that created it could not be foundand your only option is to click OK. If you click Get Info (on the File menu) on the Microsoft Excel icon, the Microsoft Excel Info window may list Microsoft Excel as being a "document" rather than an "application program."
CAUSEYou may experience these problems, if all of the following are true:
RESOLUTIONTo resolve the problems described above, run the maintenance Setup program for Microsoft Office, and choose the Reinstall option. Once the maintenance Setup finishes, you should be able to start Microsoft Excel.
STATUSMicrosoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
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Additional reference words: 4.21a 4.21b
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