OFF: Faxing a Binder File Prompts You to Fax Each Section

• Microsoft Office for Windows 95, version 7.0
• Microsoft Excel for Windows 95, version 7.0
• Microsoft PowerPoint for Windows 95, version 7.0
• Microsoft Word for Windows 95, version 7.0
• Microsoft Office 97 for Windows
• Microsoft Excel 97 for Windows
• Microsoft PowerPoint 97 for Windows
• Microsoft Word 97 for Windows
• Microsoft Access 97 for Windows

SYMPTOMS

When you fax a Binder file, the Compose New Fax Wizard appears for each section in the Binder.

CAUSE

This behavior occurs when the following conditions are all true:

• You set up a fax modem and a fax driver such as Microsoft Fax or WinFax Pro.

  -and-

• You create a Binder file that has more than one section.

  -and-

• On the File menu, you click Print Binder, click the fax driver in the Name list, and click OK.

STATUS

Microsoft has confirmed this to be a limitation of the fax drivers mentioned in this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

The problem occurs because each section in the Binder is first printed to a file that the Binder program then sends as a stream of data to the printer device. The fax drivers mentioned above treat each file that is sent to the printer as a separate print job, while other printer drivers do not differentiate between each print job.

NOTE: The Compose New Fax Wizard appears n + 1 times in WinFax Pro, where n is the number of sections in the Binder file.

A variation of this problem also occurs if you click Start, point to Programs, click Windows Explorer, right-click the Binder file and point to Send To, and click the fax driver. In this scenario, only the first section of the Binder will be faxed; the other sections will not be sent.