Bookshelf '95 Does Not Start in Office 95 Trial Kit

 Last reviewed: September 16, 1996
Article ID: Q150354
The information in this article applies to:
  • Microsoft Windows 95 and Office for Windows 95 Trial Kit

SYMPTOMS

If you use the Microsoft Windows 95 and Office for Windows 95 Trial Kit, when you attempt to start Microsoft Bookshelf '95 by clicking the Microsoft Bookshelf '95 shortcut on the Start menu or the Office Shortcut Bar, or you attempt to start Microsoft Bookshelf '95 by clicking Lookup Reference on the Tools menu in Microsoft Excel or Word, the following message appears: 

   Please insert the Bookshelf '95 disc in the CD-ROM drive. If the drive
   letter shown below is not the correct drive, please change it.
If you change the CD-ROM drive letter in the dialog box or click OK, the message remains on the screen. If you click Cancel, the message disappears; however, Microsoft Bookshelf does not start.

CAUSE

This behavior occurs because the Microsoft Windows 95 and Office for Windows 95 Trial Kit, a limited promotional package, includes a Setup option for Bookshelf '95, but does not include the Bookshelf '95 files.

MORE INFORMATION

Microsoft distributed the Office 95 Trial Kits to a limited number of participants in the Microsoft TechEval Seminar. Seminar participants received one of two kits: one kit included the Office Professional version, and the other kit included the Office Standard version. Although some kits included the Office Professional version, the Bookshelf files are missing.

KBCategory: kbother
KBSubcategory: offwin

Additional reference words: 7.00 Trial95



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Last reviewed: September 16, 1996
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