OFF97: Clicking "Remove All" During Setup Removes Inbox IconLast reviewed: March 13, 1998Article ID: Q156199 |
The information in this article applies to:
SYMPTOMSWhen you run the Microsoft Office 97 Setup program in maintenance mode and click Remove All, Setup may remove the Inbox icon from the desktop.
CAUSEThis behavior occurs when the following conditions are met:
RESOLUTIONTo prevent Setup from removing the Inbox icon from the desktop, use one of the following methods:
To reinstall Microsoft Outlook, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: Q120802 TITLE : Office: How to Add/Remove a Single Office Program or Component STATUSThis behavior is by design of the Microsoft Office.
MORE INFORMATIONWhen you run the Microsoft Office 97 Setup program in maintenance mode, and you click Remove All, one or more dialog boxes that contain the following message may appear:
Remove Shared Component <Shared component> is a shared component, and there may be other applications using it. If you are sure you want to remove it, click the Remove button. Otherwise, click the Keep button. If you want to remove all shared components, click the Remove All button. If you do not want to remove any of shared components, click the Remove None button.where <Shared component> is the name of a shared Office program. The dialog boxes will contain four buttons: Keep, Remove, Remove None, and Remove All. When you click Remove All, or when you click Remove when <Shared component> is "Windows Messaging", the Setup program removes all files that are related to the Windows Messaging client. These files include the Inbox icon on the desktop.
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Additional query words: OFF97 mail 97
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