OFF97: Output Quality Problems Printing Drawing ObjectsLast reviewed: February 5, 1998Article ID: Q159222 |
The information in this article applies to:
SYMPTOMSThe following problems can occur when you print drawing objects from Microsoft Word, Microsoft Excel, and Microsoft PowerPoint:
Hewlett Packard LaserJet Series 4 Hewlett Packard LaserJet Series 5 Hewlett Packard LaserJet Series 6 Hewlett Packard LaserJet 5Si Hewlett Packard DeskJet 1600C Hewlett Packard Color LaserJet/Color LaserJet Postscript Microsoft Postscript Printer Driver Lexmark Optra R Series Lexmark Optra L Series WORKAROUNDUse the following workarounds for your particular printer.
Determine What Printer Driver is Installed
Hewlett Packard LaserJet Series 4, Series 5 and Series 6 PrintersUsing the Microsoft Universal Printer Driver in Microsoft Windows 95 can cause many output quality problems with graphics but the problems can be fixed by changing the graphics mode of the printer driver. If you are using the Microsoft Universal Printer driver, use the following steps to change the graphics mode:
Postscript Printing from Windows NT Workstation version 3.51 and 4.0Upgrade to the latest version of the Microsoft Postscript Driver for Windows NT Workstation 3.51 or 4.0. The latest driver can be downloaded from the Microsoft Internet site:
http://www.microsoft.com/ Postscript Printing from Windows 95When you use certain Postscript printers and you select the Print to File option, the file may be sent to the printer rather than to the file. The problem can be fixed by upgrading to the latest Postscript driver based on Adobe Postscript 4.1.
Hewlett Packard LaserJet 5Si and Windows 95To fix the problems, do the following:
Hewlett Packard DeskJet 1600C and Windows 95To resolve the print quality problems with drawing objects, use the DeskJet printer driver version 4.2 or later. You can download the latest HP DeskJet printer driver from the Hewlett Packard Internet site:
http://www.hp.com/cposupport/indexes/dj1600.html#doswin.NOTE: Because the Hewlett Packard web site is subject to changes, the site address may change without notice. If this occurs, link to the Hewlett Packard home page at the following address:
http://www.hp.com/HP Software Distribution Center for updated printer drivers:
To order by telephone (970) 339-7009 To order by fax (970) 330-7655 Hewlett Packard Color LaserJet and Windows 95To fix the problem printing drawing objects, use version 1.300 or later of the HP Color LaserJet printer driver. To check the version of the driver currently installed, use the steps listed earlier in this article.
Hewlett Packard Color Postscript and Windows 95To fix the problem printing color drawing objects, upgrade to the latest printer driver based on Adobe Postscript 4.1. You can download the latest printer driver from the HP Internet site: http://www.hp.com/cposupport/indexes/ljcolor.html#doswin.NOTE: Because the Hewlett Packard web site is subject to changes, the site address may change without notice. If this occurs, link to the Hewlett Packard home page at the following address:
http://www.hp.com/HP Software Distribution Center for updated printer drivers:
To order by telephone (970) 339-7009 To order by fax (970) 330-7655Lexmark Optra R and Optra L Series Postscript and Windows NT Workstation versions 3.51 and 4.0Contact the Lexmark Technical Support Center for assistance.
Lexmark Technical Support (606) 232-3000 Lexmark BBS (606) 232-5238Lexmark Internet Site
http://www.lexmark.com/inotes/drivers/optramod.htmlNOTE: Because the Lexmark web site is subject to changes, the site address may change without notice. If this occurs, link to the Lexmark home page at the following address:
http://www.lexmark.com/The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.
REFERENCESFor additional information, please see: The Microsoft Word 97 Readme file (wdread8.txt) located in the \Program Files\Microsoft Office\Office folder. The Microsoft Office 97 Readme file (ofread8.txt) located in the \Program Files\Microsoft Office\Office folder. The Microsoft PowerPoint 97 Readme file (ppread8.txt) located in the \Program Files\Microsoft Office\Office folder. The Microsoft Excel 97 Readme file (xlread8.txt) located in the \Program Files\Microsoft Office\Office folder.
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