OFF97: Binder Stops Responding Using Binder Page Setup Dialog

• Microsoft Office Binder 97 for Windows

SYMPTOMS

When using Microsoft Office Binder 97, you may receive the following error message

   BINDER caused an invalid page fault in module BINDER.EXE at
   014f:3003628e.

CAUSE

This problem will occur if all of the following conditions are true:

• In Microsoft Office Binder 97, you click Binder Page Setup on the File menu.

  -and-

• When you first look at the Header or Footer list box in the Header/Footer tab, the box appears completely empty. It does not even contain the word "[None]".

  -and-

• You click the Header or Footer list box, point at (but do not click) one or more items in the list, and then click somewhere else in the dialog box without clicking the list again.

RESOLUTION

To prevent this problem from occurring, make sure that if you click the Header or Footer list box, you click an item in the list before clicking anywhere else.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.