OFF97: Bookshelf Missing From Custom Setup Dialog Box

• Microsoft Office 97 for Windows

SYMPTOMS

When you perform a complete installation of Microsoft Office, the Microsoft Bookshelf Basics component is not installed.

CAUSE

When you run the Microsoft Office setup program and select the Custom option, the Microsoft Bookshelf Basics option is missing from the list of components to install.

RESOLUTION

To install the Bookshelf component of Microsoft Office (after completing the initial Office installation on your computer), do the following:

1. On the Windows Start menu, point to Settings, and then click Control Panel.

2. In the Control Panel window, double-click Add/Remove Programs.

3. Click the Install/Uninstall tab, select Microsoft Office 97, and then click Add/Remove.

1. In the first Office setup dialog box that appears, click Add/Remove.

2. In the Microsoft Office 97 - Maintenance dialog box, select the check box for Microsoft Bookshelf Basics.

3. Click Continue.

4. Click OK when the setup program is finished.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

The Microsoft Bookshelf Basics component of Microsoft Office includes a dictionary, thesaurus, and book of quotations. These references can be accessed directly while you are in Microsoft Word, Microsoft Excel, and Microsoft PowerPoint, or you can run the component as a stand-alone program.