OFF97: Err Msg: "Bdrintl.dll Was Unable to Register Itself"Last reviewed: March 13, 1998Article ID: Q162295 |
The information in this article applies to:
IMPORTANT: This article contains information about editing the registry. Before you edit the registry, you should first make a backup copy of the registry files (System.dat and User.dat). Both are hidden files in the Windows folder.
SYMPTOMSWhen you run the Microsoft Office 97 Setup program, you may receive the following error message after all files have been copied to your computer's hard disk:
Bdrintl.dll was unable to register itself in the system registry.When you click OK, you receive the error message:
Microsoft Office 97 Setup was not completed successfully. CAUSEThis problem may occur if all of the following conditions are true:
RESOLUTION
Method 1A utility that fixes a problem that occurs when you run the Microsoft Office 97 Setup program is available. The following file is available for download from the Microsoft Software Library:
~ Bdrinfix.exe (size: 173792 bytes)For more information about downloading files from the Microsoft Software Library, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: Q138552 TITLE : How to Obtain Microsoft Support Files from Online ServicesThe FTP location is ftp://ftp.microsoft.com/Softlib/MSLFILES/ For additional information about this utility, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: Q138552 TITLE : Utility to Fix "Bdrintl.dll Was Unable..." Error Is Available Method 2WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows 95. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. For information about how to edit the registry, view the Changing Keys And Values online Help topic in Registry Editor (Regedit.exe). Note that you should make a backup copy of the registry files (System.dat and User.dat) before you edit the registry. To prevent the error messages from occurring, perform the following steps:
STATUSMicrosoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
MORE INFORMATIONWhen you install Microsoft Office 97 on your computer, a number of keys are added to the registry. One of these keys, Mso97.dll, refers to the location of the Mso97.dll file. When you perform a Run From CD installation of Microsoft Office 97, the Mso97.dll key in your Registry is set to refer to the folder on the compact disc that contains Mso97.dll. If you then use the Remove All option in Microsoft Office 97 Setup, the Mso97.dll key may not be removed. This may cause problems if you then attempt to perform a Typical or Custom installation of Microsoft Office 97. For additional information, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: Q162916 TITLE : OFF97: Office Assistant Doesn't Appear |
Additional query words: 8.00 97 OFF97 Bdrintl
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