MS Office Articles Available by Fax or E-Mail: Functionality

• Microsoft Office 97 for Windows

SUMMARY

This article shows you how to obtain support information from the Microsoft Knowledge Base by e-mail or by fax. If you are currently viewing this article on the World Wide Web, this information may not pertain to you.

MORE INFORMATION

The "Article Listing" section of this article includes a subset of Knowledge Base articles about interoperability, printing, and general protection faults in Microsoft Office 97. Use the instructions in the "Ordering Articles by E-Mail or by Fax" section of this article to order items from this list.

Note that because Microsoft Technical Support is constantly adding new information to the Knowledge Base, not all articles are listed here. For this reason, you may want to look on the Web to find the information you are looking for. Microsoft Technical Support on the Web is located at the following address on the World Wide Web:

   http://support.microsoft.com/support/default.asp

ORDERING ARTICLES BY E-MAIL OR BY FAX

Ordering an Article by E-Mail

To have an article from the list sent to you in e-mail, send a message to "mshelp@microsoft.com" (without the quotation marks), and use the Article ID in the subject line of the message, as in the following example:

     TO: mshelp@microsoft.com
     SUBJECT: Q119591

   mshelp@microsoft.com

Ordering an Article over the Phone and Having It Sent to a Fax Machine

To have an article sent to a fax machine, use the Microsoft FastTips System. Microsoft FastTips is available 24 hours a day, 7 days a week, from a touch-tone telephone. To order items from this article list, first note the five- to six-digit number of the Article ID shown for each item, and then follow these steps:

1. Dial the toll-free FastTips number:

         (800) 936-4100
   

2. When prompted, select the appropriate number for the product you are using (for example, for Microsoft Word, select 2).

3. When prompted, select the version of the product that you are using.

4. From the "FastTips Main Menu," select 1 to place a FastTips catalog order.

5. At the "to order items from your catalog" prompt, select 1.

6. When prompted with the "at the tone, enter the item ID number followed by the pound key" message, enter the Article ID number from the following list and press # (use the numbers following "Q," but do not include "Q").

         NOTE: You can order up to five items at a time.
   

7. When prompted, select the fax option and enter your three-digit area code and seven-digit fax number.

8. When you're finished ordering, hang up.

ARTICLE LISTING

ARTICLE ID ARTICLE TITLE

Microsoft Office Programs Working Together (Interoperability)

Q88000     WinWord: How to Embed a Microsoft PowerPoint Slide
Q111941    XL: Can't Link to Worksheet with Exclamation Point in Name
Q133710    XL: Running a Microsoft Project Macro from Microsoft Excel
Q135252    OFF: File Types Supported in Microsoft Office Binder
Q135509    Can't Merge Changes from Original and a Copy in Briefcase

Q135738    Can't Embed Fonts in Presentations or Documents in a Binder
Q136092    Office: No Network Button in Open and Save As Dialog Boxes
Q137264    XL: Can't Update Links to a Microsoft Access Query
Q137735    Deleting the "My Documents" Folder May Cause Error Message
Q143461    XL97: CreateObject and GetObject Work Differently

Q145826    XL: How to Append an Excel Worksheet to a Database Using DAO
Q146197    How to Find Technical Information About Microsoft Excel
Q149830    XL: Macro to Link a Range of Cells in Word
Q151263    OFF7: 32-Bit Lotus Notes/FX 4.0 Does Not Work with Office 7.0
Q152573    OFF: How to Post Documents to Public Folders

Q152574    Office: How to Use Microsoft Binder with Briefcase
Q156201    OFF97: Cannot Delete Workgroup Templates Path in OSB Dialog
Q156985    OFF97: Error When Using Clip Gallery to Insert a Sound
Q157196    OFF97: Photo Editor Opens First Image in Multifile Selection
Q157490    OFF97: Templates Missing from Binder Add Section Dialog Box

Q157495    XL: Odd Workbook Behavior After Modification by MS Access
Q157763    OFF97: Memory Problems When Hyperlinking Between Programs
Q157956    OFF97: Small Business Pack Does not Work With Office 97
Q158875    OFF97: .Exd Files Are Created When You Insert Controls
Q158895    XL97: Invalid Page Fault After Closing Last Open Workbook

Q159419    XL: DDE Links Break When Changed from Manual to Automatic
Q159581    OFF97: Sounds and Videos not Listed Under Clip Type
Q160099    XL97: Nothing Is in Printout of Embedded MS Excel Chart
Q161218    XL97: Copied and Pasted Chart Appears as Gray Rectangle
Q161324    XL97: Error Using "Mailto:" with FollowHyperlink Method

Q161469    OFF97: Errors Appear Inserting OLE Objects or Binder Sections
Q161526    Converted Word Document Ignores Style Tags
Q161694    XL97: Control Toolbox Toolbar Disappears
Q161805    OFF97: Error Using Help Method with Microsoft Word 97
Q162257    OFF97:  How to Show a "Now Processing" Dialog While Macro Runs

Q162413    Article List: Microsoft Office 97 Functionality
Q162672    Off97: Visual Basic Help File for Microsoft Binder Available
Q162883    Off97: Visual Basic Help File For Microsoft Graph Available
Q163276    OFF97: Office 97 ClipArt Not Available
Q165447    OFF97: Error Closing Binder when Visual Basic Editor Visible

Q165771    Form Fields Are Missing When Recipient Is Not Using WordMail
Q165861    OFF97: Automation Error After Using RegClean 3.0 or 4.0
Q166451    OFF97: Microsoft Imager Removed by Microsoft Office 97 Install

Microsoft Office Printing

Q130042    OFF: File Printed from Binder Doesn't Have Page Numbers
Q140754    OFF: "Cannot change printers" and Similar Error Messages
Q157557    XL97: Cloud Callout Is Not Printed Correctly on HP Printer
Q162413    Article List: Microsoft Office 97 Functionality
Q163679    OFF97: Page Numbering Problem in Excel Binder Section

Microsoft Office General Protection Fault

Q160552    OFF97: Errors Caused by Corrupted ACL Files
Q162413    Article List: Microsoft Office 97 Functionality
Q163679    OFF97: Page Numbering Problem in Excel Binder Section
Q166125    OFF97: Problems with Millennium and Mystique Video Cards