OfficeArt Shapes May Be Printed Incompletely Under NT 3.51

The information in this article applies to:

• Microsoft PowerPoint 97 for Windows
• Microsoft Word 97 for Windows
• Microsoft Excel 97 for Windows
• Microsoft Office 97 for Windows
• Microsoft Draw 97 for Windows
• Microsoft Windows NT Workstation version 3.51

SYMPTOMS

In the Microsoft products listed above, under Windows NT Workstation version 3.51, when you draw an object with the drawing or WordArt tools, and then move the object to a document that is created in another program, the object may be printed incorrectly to a PostScript printer. Specifically, fill colors or patterns are printed incompletely.

This symptom occurs when you paste the object, drag the object, or embed an OLE object that contains the drawing object. This problem is more likely to occur when you use complex shapes (such as WordArt shapes) than when you use simple shapes (such as circles or rectangles.)

CAUSE

This behavior is caused by a problem in the PostScript printer driver for Windows NT workstation 3.51.

RESOLUTION

To resolve this problem, obtain Service Pack 5 for Windows NT Workstation 3.51. For more information about this problem, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q157171
   TITLE     : Complex Filled Shapes Near Bottom of Page Print Incorrectly

STATUS

Microsoft has confirmed this to be a problem in Windows NT Workstation 3.51. This problem was corrected in Service Pack 5 for Windows NT Workstation 3.51. This problem is also corrected in an update to the PostScript printer driver