OFF97: Setup Error 168 or "Tahoma Font Is Not Present" ErrorLast reviewed: March 13, 1998Article ID: Q163277 |
The information in this article applies to:
SYMPTOMSWhen you run Microsoft Office 97 Setup, you receive the following error message:
Setup Error 168: Setup has encountered a problem updating your system registry.When you try to open any Microsoft Office 97 program, you receive the following error message
The Tahoma font is not present. For best results, please exit <application> and run the setup program.where <application> is the program you try to open. The error message may vary slightly based on which program you try to start.
CAUSEMicrosoft Office 97 Setup installs the Tahoma font. If the Setup program is unable to install this font, you may encounter either or both of the error messages listed in the "Symptoms" section of this article. You may receive these errors if the font was not installed during setup or if you manually removed the Tahoma font after the Setup program is finished.
Error Message 1Setup Error 168: Setup has encountered a problem updating your system registry. The Microsoft Office 97 Setup program is unable to update the registry if you installed the maximum number of TrueType fonts (approximately 1,000) on your system prior to running the Microsoft Office 97 Setup program.
Error Message 2The Tahoma font is not present. For best results, please exit <application> and run the setup program. This error message is displayed because the program cannot find the Tahoma font. You may receive this error message even after the Microsoft Office 97 Setup program has completed successfully. The program does not find the Tahoma font if you have manually removed the font from your system.
RESOLUTIONTo resolve the problem, use one of the following methods.
Method 1: Run Setup and ReinstallIf you manually removed the Tahoma font from your system after Office 97 Setup completed successfully, run the Office 97 Setup program and click Reinstall. If this does not resolve the problem, follow the steps for Method 2.
Method 2: Manually Install the FontIf you did not remove the Tahoma font and you have not exceeded the Microsoft Windows 95 TrueType font limit (approximately 1,000) on your computer, you can manually install the font by following these steps:
Method 3: Delete Fonts from the SystemIf you have exceeded the limit in Microsoft Windows 95 for TrueType fonts (approximately 1,000) on your computer, you can delete fonts from your system to reduce the number below 1,000, and then run the Office 97 Setup program again. To do this, use the following steps:
STATUSMicrosoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
MORE INFORMATIONIn the Microsoft Office 97 Setup program, there is no separate option to install the Tahoma font. In most cases, Setup installs it automatically.
REFERENCESFor more information about the limit on the number of TrueType fonts you can have installed on your system, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: Q131943 Title : TrueType Font Limits in Windows 95 |
Additional query words: 8.00 97 font tahoma setup 168 TrueType corel
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