OFF97: Mci.vbx/Picclip.vbx Error with Kinko's Compact DiscLast reviewed: April 24, 1997Article ID: Q164165 |
The information in this article applies to:
The information in this article applies only to the 90 day trial version of Microsoft Office 97 that is distributed by Kinko's. It does not apply to the retail or upgrade product, Microsoft Office 97 for Windows.
SYMPTOMSWhen you insert the compact disc for Microsoft Office 97 for Windows, Kinko's Edition, into your CD-ROM drive, you may receive one of the following error messages:
SHELL The file 'C:\WINDOWS\SYSTEM\MCI.VBX' is out of date. This program requires a newer version. -or- SHELL The file 'C:\WINDOWS\SYSTEM\PICCLIP.VBX' is out of date. This program requires a newer version.You also receive the following error message:
SHELL Unexpected error; quitting CAUSEThis problem occurs when an earlier copy of Mci.vbx and/or Picclip.vbx is located in the Windows or Windows\System folder.
RESOLUTIONTo resolve this problem, rename all earlier versions of Mci.vbx and Picclip.vbx that are located on the computer. To do this, use the following steps:
STATUSMicrosoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.
MORE INFORMATIONWhen you insert the compact disc for Microsoft Office 97 for Windows, Kinko's Edition, into the CD-ROM drive, the AutoRun program on the compact disc is started, and a "Welcome to the Microsoft Office 97 trial program" screen appears. This screen contains instructions for using the software on the compact disc. Two of the files that are used by the AutoRun program are Mci.vbx and Picclip.vbx. The compact disc contains copies of Mci.vbx and Picclip.vbx that work with AutoRun. However, if earlier copies of Mci.vbx or Picclip.vbx are already located on the computer, the AutoRun program may attempt to use these older files. If this problem occurs, you receive the error messages described in this article.
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Additional query words: OFF97 C:\WINDOWS\MCI.VBX C:\WINDOWS\PICCLIP.VBX
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