OFF97: New File Types Still Open in Version 7.0 After Upgrade

• Microsoft Office 97 for Windows
• Microsoft Word 97 for Windows
• Microsoft Windows 95

SYMPTOMS

When associating a new file type with Microsoft Word, files of that type open in Word 7.0 instead of opening in Word 97.

CAUSE

The problem above occurs if the following conditions are true:

• You have associated the file type you are trying to open with Word.

  -and-

• Both Word 7.0 and Word 97 are installed on the computer.

  -and-

• You are opening the file from the Windows Explorer.

STATUS

Microsoft has confirmed this to be a problem in the products listed at the beginning of this article. We are researching this problem and will post more information here in the Microsoft Knowledge Base as it becomes available.

WORKAROUND

Associating the file type with Microsoft Word 97 will cause the file to open in the correct version of Microsoft Word. Follow the steps below to re-associate the files.

1. In the Windows Explorer, Click View on the menu and then click Options. The Options dialog will appear.

2. Click the File Types tab. Highlight the file type you are trying to open from the Registered Files Type list box. Click the Edit button. The Edit File Type dialog box will appear.

3. Highlight Open from the Actions list box. Click Edit. In the Editing Action For Type dialog box, click the Browse button. The Open With dialog box appears

4. Search for and highlight the Microsoft Office 97 executable file. That file in normally located in the C:\Program Files\Microsoft Office\Office folder. Click the Open and then click OK. Click Close twice.