OFF97: Problems Playing Sounds After Installing Office 97Last reviewed: May 29, 1997Article ID: Q169165 |
The information in this article applies to:
SYMPTOMSAfter you install Microsoft Office 97 Professional Edition with Microsoft IntelliMouse on an IBM Aptiva computer with an MWave DSP sound card (the sound card/modem version), sounds may be played incorrectly.
CAUSEThe mouse driver for the IntelliMouse may conflict with the drivers for the MWave sound/modem device.
WORKAROUNDTo work around this problem, remove the IntelliPoint software. To do this, use the following steps:
STATUSMicrosoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
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Additional query words: 2.00 off97 wheel aptiva IBM actt
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