OFF97: Msencode.dll Shared File Is Removed by SetupLast reviewed: August 13, 1997Article ID: Q170451 |
The information in this article applies to:
SYMPTOMSWhen you run other programs after removing Microsoft Office 97, you receive error messages stating that the Msencode.dll file cannot be found.
CAUSEWhen you run the Microsoft Office 97 Setup program and click Remove All, the Setup program removes the Msencode.dll shared system file. Other programs that use the Msencode.dll text converter, such as Microsoft Publisher, do not work properly without this system file.
WORKAROUNDTo work around this problem, copy the Msencode.dll file from the Microsoft Office 97 CD. To do this, follow these steps:
STATUSMicrosoft has confirmed this to be a problem Microsoft Office 97. This problem was corrected in Microsoft Office 97 Service Release 1 (SR1). For additional information about SR-1, please see the following article in the Microsoft Knowledge Base: ARTICLE-ID: Q172475 TITLE : OFF97: How to Obtain and Install the MS Office 97 SR-1 Patch
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Additional query words: OFF97 sr1
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