OFF97: Upgrade Wizard Doesn't Remove Files on Network Drive

 Last reviewed: August 18, 1997
Article ID: Q172866
The information in this article applies to:
  • Microsoft Office 97 for Windows
  • Microsoft PowerPoint 97 for Windows
  • Microsoft Word 97 for Windows
  • Microsoft Excel 97 for Windows
  • Microsoft Access 97

SYMPTOMS

If you perform a local installation of any of the Microsoft Office for Windows 95, version 7.0 programs to a network drive, the Office 97 Upgrade Wizard does not remove the older programs.

For example, if drive G is a network drive, and you install Office 7.0 in the Msoffice folder on drive G, the Office 97 Setup program does not remove the files in the following folders on drive G: 

   Msoffice\Powerpnt
   Msoffice\Excel
   Msoffice\Word
   Msoffice\Access
Note that you don't need these files after you upgrade to Office 97.

CAUSE

The Office 97 Upgrade Wizard does not remove files on a network drive. This is a safety precaution to prevent you from accidentally deleting files that may be required by another user's installation of Office.

RESOLUTION

Use the Office 7.0, Microsoft PowerPoint 7.0, Microsoft Word 7.0, Microsoft Excel 7.0, or Microsoft Access 7.0 Setup program to remove the version 7.0 files before you install Office 97.

Additional query words: ppt97 ppt95 off97 off95 8.0 8.00 word8 winword
excel xl xl8 excel 8.0
Keywords : kbsetup kbtool
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbprb kbtshoot kbinfo
Solution Type : kbworkaround

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Last reviewed: August 18, 1997
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