OFF97: Page Fault Using the Microsoft Web Browser Control

Last reviewed: August 29, 1997
Article ID: Q173271
The information in this article applies to:
  • Microsoft Office 97 for Windows
  • Microsoft Excel 97 for Windows
  • Microsoft Word 97 for Windows
  • Microsoft PowerPoint 97 for Windows

SYMPTOMS

When you use the Microsoft Web Browser control to navigate to another document, you may receive one of the following error messages:

   This program has performed an illegal operation and will be shut down.
   If the problem persists, contact the program vendor.

If you click Details, you receive an error message similar to the following

   EXCEL caused an invalid page fault in module EXCEL.EXE at
   0137:30442942.

   -or-

   WINWORD caused an invalid page fault in module WINWORD.EXE at
   0137:3007fabc.

and the Microsoft Office component program quits.

   -or-

   Run-time error '-214767259 (80004005)':
   Automation Error

CAUSE

This problem may occur when you are using the Microsoft Web Browser control to navigate to another document of the same type (such as Microsoft Excel workbook to Microsoft Excel workbook.)

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.


Additional query words: OFF97 XL97 WORD97 PPT97 ipf crash
Keywords : offgpf
Technology : ole
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbbug


THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: August 29, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.