OFF97: "The Specified Volume Does Not Support Long File Names"

 Last reviewed: November 12, 1997
Article ID: Q176590
The information in this article applies to:
  • Microsoft Office 97 for Windows

SYMPTOMS

When you install Microsoft Office 97 on a network server that is running Novell NetWare 4.11, the following error message appears: 

   The specified volume does not support long file names.
   You must select a destination that supports long file
   names, or force the use of short file names. To force
   short file names, exit now and restart Setup using the /F
   command line option.

CAUSE

In earlier versions of Novell NetWare, the OS/2 name space driver is named Os2.nam. You can make long file name support available when this driver is loaded at a command prompt or in the Startup.ncf boot file. However, the name of the OS/2 name space driver has changed in Novell NetWare version 4.11 or later.

Most operating systems now support long files names. The OS/2 name space driver name changed from Os2.nam to Long.nam. In addition, you must register the new name space for each volume by using the following syntax: 

  ADD NAME SPACE <name space> TO <volume name>
For example, to add the long file name space to a volume named SYS, type the following command at the NetWare console: 

   ADD NAME SPACE LONG TO SYS
NOTE: Type this command at the NetWare console. You need to type this command only once per volume.

Additional query words: OFF97 admin workstation
Keywords : offadmin kberrmsg kbsetup
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbprb

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Last reviewed: November 12, 1997
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