OFF97: Errors Quitting Office Apps with IntranetWare Network

• Microsoft Office 97 for Windows
• Microsoft Excel 97 for Windows
• Microsoft Word 97 for Windows
• Microsoft PowerPoint 97 for Windows
• Microsoft Outlook 97
• Microsoft Access 97

SYMPTOMS

When you quit a Microsoft Office 97 for Windows program that runs on a Novell IntranetWare Network, you may receive the following message

   This connection must be maintained for Novell Directory Services
   use on tree <tree name>. It can only be removed after logging out of
   Directory Services on the tree. Do you wish to log out of directory
   services on the tree <tree name> now?

CAUSE

This error may occur if the following conditions are true:

• You are using Novell IntraNetware version 4.11.

  -and-

• You are using the Novell IntraNetware client version 2.2 for Microsoft Windows 95.

  -and-

• You open a file on the network with one of the products mentioned at the beginning of this article.

RESOLUTION

To correct this problem, contact Novell to obtain an updated copy of Novellnp.dll.

For information about how to contact Novell, query in the Knowledge Base for one of the following articles:

   ARTICLE-ID: Q65416
   TITLE     : Hardware and Software Third-Party Vendor Contact List, A-K

   ARTICLE-ID: Q60781
   TITLE     : Hardware and Software Third-Party Vendor Contact List, L-P

   ARTICLE-ID: Q60782
   TITLE     : Hardware and Software Third-Party Vendor Contact List, Q-Z

MORE INFORMATION

This network has not been tested for use with Microsoft Office 97 for Windows and is not supported.

For additional information, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q160530
   TITLE     : OFF97: Networks Supported by Microsoft Office 97