OFF98: Multiple General Tabs Appear in File New Dialog BoxLast reviewed: March 13, 1998Article ID: Q177691 |
The information in this article applies to:
SYMPTOMSIn the programs listed at the beginning of this article, if you click New on the File menu, the New dialog box that appears may contain more than one General tab. Also, each time you click New on the File menu, the New dialog box may contain an additional General tab. This problem persists after you quit and restart the running programs or after you restart your computer.
CAUSEThis problem occurs if you create a folder named "General" in the Microsoft Office 98:Templates folder on your hard disk.
RESOLUTIONTo resolve this problem, do not create a General folder in the Templates folder. If this problem has already occurred, follow these steps:
After you perform these steps, only one General tab appears when you click New on the File menu in any of the Microsoft Office 98 Macintosh Edition programs.
STATUSMicrosoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
MORE INFORMATIONWhen you create a folder in the Templates folder, the folder appears as a tab in the New dialog box in the Microsoft Office 98 Macintosh Edition programs. A General tab also appears by default; this tab does not require a folder in the Templates folder. If you create your own General folder, the tabs in the New dialog box appear incorrectly. A problem with the dialog box causes the tabs to continue to increase until you perform the steps in the "Resolution" section. If you want to create your own folder for templates, do not name the folder "General"; use a different name. If you use a different name, the problem does not occur.
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Additional query words: OFF98 XL98 WD98 PP98
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