OFF98: MOM Starts Mail and News Instead of Outlook Express

• Microsoft Office 98 Macintosh Edition

SYMPTOMS

If you click Microsoft Outlook Express on the Microsoft Office Manager (MOM) menu, Microsoft Internet Mail and News may be started instead.

CAUSE

This problem occurs if the following conditions are true:

• Microsoft Outlook Express, which is included in Microsoft Internet Explorer version 4.0 for the Macintosh, is not installed on your computer.

  -and-

• Microsoft Internet Mail and News, which is included in Microsoft Internet Explorer version 3.0 for the Macintosh, is installed on your computer.

RESOLUTION

To resolve this behavior, install Microsoft Outlook Express.

STATUS

This behavior is by design of the Microsoft Office Manager that is included in Microsoft Office 98 Macintosh Edition.

MORE INFORMATION

If you install Microsoft Outlook Express on your computer and this problem still occurs, follow these steps:

1. On the Microsoft Office Manager menu, click Customize.

2. In the list of menu items, click Microsoft Outlook Express. Then, click Edit (right of the list box).

3. Click Change.

4. Click Microsoft Outlook Express, and then click Add.

5. Click OK.