OFF98: Using First Run Installation to Troubleshoot Mac Office

 Last reviewed: February 2, 1998
Article ID: Q179217
The information in this article applies to:
  • Microsoft Office 98 Macintosh Edition

SUMMARY

Microsoft Office 98 Macintosh Edition includes features that help you manage shared extension and preference files. This article explains how to use these features to troubleshoot problems that may occur in Microsoft Office 98 Macintosh Edition programs.

MORE INFORMATION

First Run Installation Process

The first run installation process is started the first time you start an Office program after you perform a drag-and-drop installation of Office. Under normal conditions, the first run installation process is not restarted.

The first run installation process is automatically started when you start a Microsoft Office 98 Macintosh Edition program if any of the following files are not present in the System Folder:Extensions folder: 

   Microsoft Component Library
   Microsoft OLE Automation
   Microsoft OLE Library
   Microsoft Structured Storage
The first run installation process checks for the existence of these files in the System folder. Files that are missing from the System Folder are copied to the correct location.

NOTE: The first run installation process replaces existing files only if the existing files are earlier versions.

The files that are copied to the System Folder during the first run installation process are listed in the following table. 

   File name                       Folder location
   ------------------------------------------------------------

   Internet Config Extension       Extensions
   Microsoft Component Library     Extensions
   Microsoft Hyperlink Library     Extensions
   Microsoft OLE Automation        Extensions
   Microsoft OLE Library           Extensions
   Microsoft RPC Runtime Library   Extensions
   Microsoft Structured Storage    Extensions
   MS Font Embed Library (PPC)     Extensions
   Text Encoding Container         Extensions
   MS C++ Library (PPC)            Extensions:MS Library Folder
   MS Configuration Lib (PPC)      Extensions:MS Library Folder
   MS Container Lib (PPC)          Extensions:MS Library Folder
   MS Favorites Library (PPC)      Extensions:MS Library Folder
   MS Internet Library (PPC)       Extensions:MS Library Folder
   MS Parser Library (PPC)         Extensions:MS Library Folder
   MS Preferences Library (PPC)    Extensions:MS Library Folder
   MS Variant Lib (PPC)            Extensions:MS Library Folder
   Standard OLE Types (PowerMac)   Extensions:Type Libraries
   Standard OLE Types 2            Extensions:Type Libraries
   vba en olb (PowerMac)           Extensions:Type Libraries
   Configuration Manager           Control Panels
   Arial                           Fonts
   Arial Black                     Fonts
   Impact                          Fonts
   Monotype Sorts                  Fonts
   MT Extra                        Fonts
   Symbol                          Fonts
   Times New Roman                 Fonts
   Wingdings                       Fonts
   Advanced Networking             MS Preference Panels
   Cookies                         MS Preference Panels
   File Helpers                    MS Preference Panels
   General E-mail                  MS Preference Panels
   Home and Search                 MS Preference Panels
   Password Dialogs                MS Preference Panels
   Protocol Helpers                MS Preference Panels
   Proxies                         MS Preference Panels
   Ratings                         MS Preference Panels
   Security                        MS Preference Panels
   User Passwords                  MS Preference Panels
   Arabic Encodings                Text Encodings
   Central Euopean Encodings       Text Encodings
   Chinese Encodings               Text Encodings
   Chinese Encodings Supplement    Text Encodings
   Cyrillic Encodings              Text Encodings
   Greek Encodings                 Text Encodings
   Hebrew Encodings                Text Encodings
   Indic Encodings                 Text Encodings
   Japanese Encodings              Text Encodings
   Korean Encodings                Text Encodings
   Symbol Encodings                Text Encodings
   Thai Encodings                  Text Encodings
   Turkish Encodings               Text Encodings
   Unicode Encodings               Text Encodings
   Western Language Encodings      Text Encodings
   Internet Preferences            Preferences
   Excel Chart Gallery (8)         Preferences
   Graph Chart Gallery (8)         Preferences
   Word Font Substitutes           Preferences
NOTE: During the first run installation process, a file named Installer Cleanup Extension is created in the Extensions folder. This file is deleted the next time that you restart the computer.

Using the First Run Installation Process to Troubleshoot Extension Files

You can use the first run installation process when you suspect that an extension file that is required by Office is damaged. If you suspect that an extension file that is required by Office is damaged, replace the file by following these steps:

  1. Move the extension in question from the System Folder:Extensions folder to the desktop.

  2. Delete the Microsoft Component Library file from the System Folder:Extensions folder.

  3. Start any Microsoft Office 98 Macintosh Edition program.

The first run installation process is started, and the missing extension files are replaced.

First Run Registration Process

During the first run registration process, Microsoft Office 98 Macintosh Edition program components are registered and default preference files are created. The first run registration process is executed the first time that you start an Office program.

To determine whether the first run registration process is running, verify whether the following message appears on the startup screen: 

   Configuring Office Components....
The files that are created during the first run registration process are listed in the following table. 

   File name                       Creation time
   ------------------------------------------------------------------------

   Microsoft Office Settings (8)   First time an Office program is started
   Office Registration Cache       First time an Office program is started
   PPC Registration Database       First time an Office program is started
   Excel Settings (8)              First time Excel is started
   Custom Dictionary               First time Microsoft Word is started
   Embedding Preferences           First time Word is started
   MS Office ACL (8)               First time Word is started
   Word Font Menu Cache (8)        First time Word is started
   Word Settings (8)               First time Word is started
   PowerPoint Settings (8)         First time Microsoft PowerPoint is
                                   started
The first run registration process is automatically started when you start an Office program after you do any of the following:
  • You rename the Microsoft Office 98 folder.
  • You move the Microsoft Office 98 folder.
  • You change the name of the hard disk. (The default name is "Macintosh HD.")
  • The contents of the Microsoft Office 98:Office folder change.
  • You move or delete the Office Registration Cache or the PPC Registration Database file from the Preferences folder.

Using the First Run Registration Process to Troubleshoot Preference Files

You can use the first run registration process to troubleshoot problems with preference files. For example, if you receive an error message while you are attempting to insert a Microsoft Graph object into a Microsoft Word document, you can register Microsoft Graph by using the following steps:

  1. Quit Microsoft Word.

  2. Move the Office Registration Cache and PPC Registration Database files from the System Folder:Preferences folder to the desktop.

  3. Start Microsoft Word.

The first run registration process is automatically started, and the Office Registration Cache and PPC Registration Database files are rebuilt.

Additional query words: OFF98 fri frr
Keywords : offlocal offmac offmacsetup kbsetup
Version : MACINTOSH:98
Platform : MACINTOSH
Issue type : kbhowto

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Last reviewed: February 2, 1998
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