OFF98: Send To Sub Menu or Mail Recipient Menu Item Is MissingLast reviewed: March 16, 1998Article ID: Q182525 |
The information in this article applies to:
SYMPTOMSIn the Microsoft Office 98 Macintosh Edition programs listed at the beginning of this article, the following symptoms may occur:
CAUSE
Send To or Mail Recipient Are Not AvailableThis problem may occur in Word or PowerPoint for the following reasons:
Mail Recipient Starts the Wrong Mail ClientThis problem may occur if the mailto protocol helper is configured incorrectly.
WORKAROUNDTo configure the mailto protocol helper so that
STATUSThis behavior is by design of the Office programs listed at the beginning of this article.
MORE INFORMATIONIf you click Mail Recipient on the Send To submenu, the following e-mail clients (configured in Configuration Manager) are started by Office 98 programs:
Outlook Express Microsoft Exchange Client Microsoft Outlook for the Power Macintosh Eudora Lite or Eudora Pro Clairis EmailerThe following email clients can also be used by Office 98 programs:
Quarterdeck Mail Microsoft Mail StarNine MailHowever, these mail clients are not configured through the Configuration Manager control panel. If they are installed on your computer, all Microsoft Office 98 programs detect them and automatically make them available for sending Office documents. NOTE: In Excel, you may also see a Mail submenu on the File menu in addition to the Send To submenu if any one of the following mail clients are installed:
Quarterdeck Mail Microsoft Mail StarNine MailTo send an Excel document by using one of these clients, point to Mail on the File menu, and then click Mail Recipient.
REFERENCESFor more information about configuring Mail clients, click the Office Assistant, type "mail" (without the quotation marks) click Search, and then click to view "Troubleshoot sending and routing workbook in e-mail." NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Microsoft Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: Q179216 TITLE : OFF98: How to Use the Microsoft Office Installer Program |
Additional query words: OFF98
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