CG3: Colors Turn to Gray in Thumbnail Images

• Microsoft Clip Gallery for Windows 95, version 3.0
• Microsoft Publisher 97
• Microsoft Office 97

SYMPTOMS

If you add clips to Microsoft Clip Gallery, some of the colors in the clip may show up as gray in the thumbnail for that clip. This problem may occur if your Display properties are set for some color depth other than 256 colors.

For more information about changing the color depth of your display, search on the word "colors," and then view the "Changing the number of colors your monitor displays" topic, using the Windows 95 Help Index.

RESOLUTION

This symptom only affects the thumbnail preview for the clip. When you insert the clip into a publication or document, that clip will appear with the correct colors.

If the gray makes the thumbnail unusable, delete it, change your color depth to 256 colors, and then add the clip to Clip Gallery again.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.