OFF97: Service Pack Requirements for Windows NT Workstation

Last reviewed: March 13, 1998
Article ID: Q156444
The information in this article applies to:
  • Microsoft Office 97 for Windows
  • Microsoft Office 97 for Windows, Service Release 1
  • Microsoft Excel 97 for Windows
  • Microsoft Word 97 for Windows
  • Microsoft Access 97 for Windows
  • Microsoft PowerPoint 97 for Windows
  • Microsoft Outlook 97 for Windows
  • Microsoft Windows NT Workstation, versions 3.51, 4.0

SUMMARY

To install and run any of the programs included with Microsoft Office 97 under Windows NT Workstation, your computer must have the following service pack(s) installed:

                                                 Service
   Version of Windows NT                   Pack Required
   -----------------------------------------------------
   Windows NT Workstation, version 3.51   Service Pack 5
   Windows NT Workstation, version 4.0    Service Pack 2

MORE INFORMATION

Service Pack 5 for Windows NT 3.51 provides additional functionality to Windows NT version 3.51, including enhanced Internet functionality and an updated Oleaut32.dll file. These features are required in order for Microsoft Office 97 programs to work under Windows NT version 3.51.

Service Pack 2 for Windows NT 4.0 corrects some operating system problems that could affect Microsoft Office 97 programs. If you receive any error messages (such as application errors) when running Microsoft Office 97 programs, it is strongly recommended that you download and install Service Pack 2.

The box for Microsoft Office 97, Service Release 1 (SR-1), may incorrectly state the service pack requirement for Microsoft Office 97 SR-1. Microsoft Office 97 SR-1 requires Service Pack 2 in order to run under Microsoft Windows NT Workstation, version 4.0. In addition, the box may not state that the version of Microsoft Office 97 included in the box is SR-1.

When you perform an administrative installation (Setup /a) of Microsoft Office 97, Microsoft Office 97 SR-1, or any of the Microsoft Office 97 programs to a server running Microsoft Windows NT Server, it is not necessary to install Service Pack 5 or Service Pack 2 on the workstation from which you are performing the administrative installation, or on the server. Service packs are required only when you perform a client installation on the workstation that actually runs the Microsoft Office programs.

For additional information, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q122522
   TITLE     : Office: Performing an Administrative Installation
               (Setup /a)

If you attempt to install Microsoft Office 97 programs on a computer that does not meet the minimum service pack requirements, you will receive one of the following error messages:

   This operating system does not meet the minimum requirements to run
   Office 97. Please check the minimum requirements on the packaging or
   in the readme file for your product. The readme files are located in the
   \Office directory on the CD.

   -or-

   This operating system does not meet the minimum requirements to run
   Office 97. Service Pack 5.0 or higher is required for NT3.51. Service
   Pack 2.0 or higher is required for NT4.

and Microsoft Office 97 will not install. This message is displayed after you enter your CD key.

Microsoft Windows NT Service Packs may be obtained from the following location on the Internet:

   ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/

For more information on obtaining and installing the Microsoft Windows NT 3.51 Service Pack 5, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q128465
   TITLE     : How To Obtain Windows NT Version 3.51 U.S. Service Pack

For more information on obtaining and installing the Microsoft Windows NT 4.0 Service Pack 2, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q152734
   TITLE     : How To Obtain the Latest Windows NT 4.0 Service Pack


Additional query words: 8.00 OFF97 XL97 WORD97 ACC97 PPT97 97 sr1 sp2 sp5
sp3
Keywords : offwinsetup kbfaq
Version : 97
Platform : WINDOWS


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Last reviewed: March 13, 1998
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