WD97: Clip Gallery Video Displays Control Bar, Becomes Static

• Microsoft Word 97 for Windows

SYMPTOMS

When you insert a video clip object from the Clip Gallery into a document, the image appears with a video control bar that displays the file name. The video controls do not appear on the image. When you play the video, the video controls appear at the bottom of the image.

NOTE: If you save the document in the Hypertext Markup Language (HTML) format, the image becomes static and you can no longer run the video clip.

WORKAROUND

To work around this problem, insert a video file using the following steps:

1. On the Insert menu, click Video.

2. In the Video Clip dialog box, type the name of the video clip in the Video box. Or, click Browse, select a video file, and click OK.

3. Click OK.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.