OL97: Read-only Status Displayed in Message Title Bar

 Last reviewed: January 19, 1998
Article ID: Q161029
The information in this article applies to:
  • Microsoft Outlook 97

SYMPTOMS

If you open a read-only message from a Public Folder in Microsoft Outlook, the message Title Bar displays "-Message (Read-Only)." If you edit and try to save the message, you receive a prompt to save the message in the default folder for this item type. If you click Yes, Outlook saves a copy of the message, but the Title Bar still reflects the read-only status.

CAUSE

This behavior occurs because the focus remains on the original, read-only message in the Public folder, rather than on the saved copy of the message that is in your Inbox.

WORKAROUND

You must open and edit the saved copy of the message in your Inbox.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Outlook 97. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

If you open a message from a Public Folder, the Title Bar reflects the read-only status. If you edit the message, and then click Save on the File menu, Outlook will display the following message: 

   Your changes could not be saved because you don't have permissions
   to modify some or all of the items in this folder. Do you want to
   save a copy of this item in the default folder for the item?
If you click Yes, Outlook will save a copy of the message to your default folder for that item type. For messages, the default folder is your delivery Inbox. Outlook does not change the focus to the new message. Each attempt to save the read-only message saves a new copy in your default folder.

Additional query words: 97
Keywords : MsgRead
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbbug
Solution Type : kbworkaround

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Last reviewed: January 19, 1998
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