OL97: Outlook Does Not Work with Lotus Notes Mail

• Microsoft Outlook 97

SYMPTOMS

You cannot connect to a Lotus Notes Mail mailbox using Microsoft Outlook 97 as the mail client.

CAUSE

The MAPI driver provided by Lotus with Notes Mail implements too little of the MAPI specification for use as an Outlook store provider.

STATUS

Lotus Notes Mail is currently not a supported configuration. Microsoft is working with Lotus to resolve this issue.

MORE INFORMATION

Outlook works only with store providers that are fully MAPI compliant.

Drivers that ship with Outlook 97 include:

• Microsoft Exchange Server
• Microsoft Mail Post Office
• Lotus cc:Mail Post Office
• Microsoft At Work Fax
• Microsoft Network
• Internet Mail (SMTP/POP3)

• CompuServe (available from CompuServe)

• Lotus Notes Mail
• Netscape SMTP driver (using the Internet Mail driver provided with Outlook, you can connect to Netscape and other SMTP/POP3 servers.)

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.