OL97: How to Look Up a Contact from an E-Mail Address

Last reviewed: January 19, 1998
Article ID: Q161479

The information in this article applies to:

  • Microsoft Outlook 97

SUMMARY

In Microsoft Outlook 97, you can look a Contact up, based on a resolved e-mail address. Outlook will use the e-mail address and try to find a match in your primary Contacts folder; however, Outlook will not look for a match in any Contact subfolders.

MORE INFORMATION

This feature, known as Look Up Contact, enables you to quickly move from an e-mail address in a message to the associated Contact for that e-mail address.

To use the Look Up Contact feature:

  1. Using the right mouse button, click a resolved e-mail address in a mail message.

  2. On the shortcut menu, click Look Up Contact.

When Outlook attempts to match the e-mail address with a contact, it only looks at the contacts in your primary Contacts folder. Although you can create Contact folders in other places, for performance reasons, Outlook will not attempt to match the e-mail name to those Contacts.

The primary Contacts folder is the Contacts folder that is located in the same folder as the Inbox to which mail is delivered.

To locate your primary Contacts folder:

  1. On the View menu, click Folder List.

  2. On the Go menu, click Contacts. In the Folder list, note which Contacts folder is selected.


Additional query words: 97
Keywords : MsgAdd
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbhowto


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Last reviewed: January 19, 1998
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