OL97: No Schedule+ Icon on Outlook Toolbar

The information in this article applies to:

• Microsoft Outlook 97

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, you should first make a backup copy of the registry files (System.dat and User.dat). Both are hidden files in the Windows folder.

SYMPTOMS

In Microsoft Outlook 97, if you choose to use Microsoft Schedule+ 95 as your primary calendar, you may not see a Schedule+ icon on the Outlook toolbar.

CAUSE

This may occur if you install Schedule+ with Microsoft Office 95, and not with the Microsoft Exchange Client, version 4.0, for Exchange Server.

RESOLUTION

The resolution to this problem only works if you have Schedule+ properly installed and working on the same computer as Outlook. Follow these steps to edit the Windows Registry and enable the Schedule+ button on the Outlook toolbar.

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows 95. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the Changing Keys And Values online Help topic in Registry Editor (Regedit.exe). Note that you should make a backup copy of the registry files (System.dat and User.dat) before you edit the registry.

1. In Outlook, on the Tools menu, click Options to open the Options dialog box.

2. Under the Calendar tab, make sure that you selected the "Use Microsoft Schedule+ 95 as my primary calendar" check box and click OK to close the dialog box.

3. On the File menu, click "Exit and Log Off" to quit Outlook.

4. On the Windows taskbar, click the Start button, point to Find, and then click Files Or Folders on the menu that appears.

5. In the Named box, type msspc32.dll, and click Find Now. Make a note of the file location, and on the File menu, click Close to close the Find File dialog box. If you have duplicate files, use the one with the latest date.

6. On the Windows taskbar, click the Start button, and then click Run.

7. In the Open box, type "regedit" (without the quotation marks), and click OK to run the Windows Registry Editor.

8. Find the following Registry key:

   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Client\Extensions

   In the Name list, find Schedule+ and check that the Data value matches your path to the msspc32.dll file. For example, your value should be similar to the following where <your path> is the actual path:

   4.0;C:\<your path>\msspc32.dll;2;01000000000001

9. If your Registry does not have this value, on the Edit menu, click New and String Value to create a Name of Schedule+ and a Value of:

               4.0;C:\<your path>\msspc32.dll;2;01000000000001
   
       If your Registry has an incorrect path, click to select the Schedule+
       Name and on the Edit menu, click Modify to change the Value
       information.
   
   

10. On the Registry Editor Registry menu, click Exit to close the Registry Editor.

11. Restart Outlook.

REFERENCES

For more information about backing up the system registry, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q135120
   TITLE     : Configuration Backup Tool for Backing Up the Registry