OL97: Address Displays Incorrectly on Imported Contacts

• Microsoft Outlook 97

SYMPTOMS

Using Outlook 97 if you view an imported contact that contains information in the State or Country field and you use a table view (Phone List, By Category, By Company, or By Location), the State or Country information may not display.

RESOLUTION

To resolve this problem, follow these steps:

1. Double-click one of the problem contacts to open the Contact form.

2. Click "This is the mailing address" to clear the check box.

3. Click "This is the mailing address" again to select the check box

4. Click Save and Close.

5. Repeat these steps for each Contact.

REFERENCES

For more information about editing contacts, type "modifying a contact" in the Office Assistant, click Search, and then click "Open a contact."

For more information on correcting the entire Contact list, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID:  Q166333
   TITLE     :  OL97: How to Correct Formatting and Parsing of Imported
                      Contacts

Keywords          : IntpImEx
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbprb
Solution Type     : kbfix