OL97: How to Clear the AutoNameCheck List

• Microsoft Outlook 97

SUMMARY

In Microsoft Outlook 97, there is a feature called AutoNameCheck. This feature creates a list of nicknames for every email recipient sent a message. When composing new messages Outlook attempts to resolve the recipient's name from this list of nicknames. Corruption of this list results in a Non-delivery Report (NDR) message or a message delivered to the wrong recipient.

MORE INFORMATION

AutoNameCheck will place a red wavy line under a partial name that could refer to two names; e.g., "Roosevelt" could refer to either Franklin or Theodore. Right-clicking it will bring up a menu of all the similar names. If that same partial name is entered again, it will be resolved to the selected name chosen the last time, and it will have a dashed green line beneath it. Right-clicking this name will again bring up the menu of other names to choose from.

You cannot directly remove the AutoNameCheck list. If it becomes corrupted, you must do one of the following:

• Create a new profile. This recreates the AutoNameCheck list and the feature will start working again.

  For more information creating a profile, please see the following article in the Microsoft Knowledge Base:

        ARTICLE-ID:  Q162203
        TITLE     :  OL97: User Profiles and Information Services
  
  

• To clear the list while preserving the profile, use the Wipename utility that ships with the Office 97 Resource Kit (ORK). See page 1035 of the ORK for instructions.

  The Wipename utility is available for download from The Microsoft Office 97 Resource Kit at the following Web address:

        http://www.microsoft.com/office/ork/
  

  After connecting to the ORK, navigate to Tools and Utilities, General Tools.

  NOTE: Because the Microsoft Web site is constantly updated, the site address may change without notice. If this occurs, link to the Microsoft home page at the following address:

        http://www.microsoft.com/