OL97: Outlook Problems Handling Macintosh File Attachments

 Last reviewed: January 19, 1998
Article ID: Q165115
The information in this article applies to:
  • Microsoft Outlook 97

SUMMARY

This article contains a list of known interoperability problems between Outlook 97 and Apple Macintosh files. This article discusses the following issues you may encounter when using Outlook with Macintosh file attachments:

  • Attachments lose icon information
  • Attached text file added to message body
  • Forwarded Macintosh binary attachment loses resource fork
  • File becomes unusable dragging Macintosh attachment in Outlook
  • Cannot open saved message attachment

Microsoft has confirmed these issues to be problems in Microsoft Outlook 97 for Windows. The indicated issues were corrected in Microsoft Outlook 97 version 8.02 for Windows.

MORE INFORMATION

Attachments Lose Icon Information

If you send an attached file from Microsoft Exchange for the Macintosh to Outlook, the attached file icon may change to the generic Windows icon (white page with Windows flag). Some Macintosh icons lose their properties when opened in Outlook.

This issue is fixed in Microsoft Outlook 97, version 8.02.

Attached Text File Added to Message Body

If you create an Outlook message with a text file attachment, and save the message in a public folder, the message opens in the Exchange for the Macintosh client with the text showing in the message body. The attached text file becomes part of the text in the message body.

Forwarded Macintosh Binary Attachment Loses Resource Fork

If you use Outlook to forward a message to an Exchange for the Macintosh client and the message contains a Macintosh binary file attachment, the attached file loses its resource fork and is unusable.

This issue is fixed in Microsoft Outlook 97, version 8.02.

Saved Macintosh Binary Attachment Loses Resource Fork

If you use Outlook to save a Macintosh binary file attachment, the file becomes unusable when moved back to the Macintosh operating system.

File Becomes Unusable Dragging Macintosh Attachment in Outlook

If you drag a Macintosh file attachment from one Outlook message to another or into another Outlook, messaging application programming interface, MAPI folder, the attached file becomes unusable.

This issue is fixed in Microsoft Outlook 97, version 8.02.

Cannot Open Saved Message Attachment

You may not be able to open a message file attachment previously saved by Outlook. To reproduce this problem, follow these steps:

  1. Using the Exchange for Macintosh client, create a public folder and give your Outlook profile Owner permissions to the folder.

  2. On the Macintosh, create a message that contains a text attachment.

  3. Post the message to the public folder.

  4. Using Outlook, open the message from the public folder.

  5. Double-click the attachment to open it in Notepad.

  6. Make a change to the text file, save, and close the text file and the message, clicking Yes to all changes.

  7. Attempt to open the attached file in Outlook.

Outlook cannot re-open the message attachment just saved. The Exchange for Macintosh client cannot open the attachment without using a translator.

This issue is fixed in Microsoft Outlook 97, version 8.02. 

Keywords          : IntpOLE kb3rdparty
Version           : WINDOWS:8.02,97
Platform          : MACINTOSH WINDOWS
Hardware          : MAC x86
Issue type        : kbbug
Solution Type     : kbservicepack

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Last reviewed: January 19, 1998
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