OL97: Office Programs not Available in JournalLast reviewed: January 30, 1998Article ID: Q165777 |
The information in this article applies to:
SYMPTOMSOn a multi-user computer, one or more users may not be able to use the Office programs with the Outlook 97 Journal. When the user clicks Options on the Tools menu, the Office programs do not appear in the "Also record files from" box on the Journal tab.
CAUSEThe user's Windows logon profile does not contain the Office programs' registry information required for Outlook's Journal feature.
RESOLUTIONTo correct this problem, log on as the user who is having the problem and run Office Setup using the /y switch. This will register the Office programs for the user in question. To run Setup and register the Office programs for the user in question, follow these steps:
MORE INFORMATIONIn the above situation, after re-installing with the /y switch, all of the Office programs installed on the computer will become available in the "Also record files from" box on the Journal tab.
REFERENCESFor more information about automatically recording items in the Journal, type "journal" in the Office Assistant, click Search, and then click to view "Activities that can be automatically recorded in Journal."
Keywords : StpReg kbinterop kbnetwork Version : WINDOWS:97 Platform : WINDOWS |
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