OL97: Private Appointment Allows Delegate to Double-book Time

The information in this article applies to:

• Microsoft Outlook 97

SYMPTOMS

When you schedule a private appointment in Microsoft Outlook 97, this does not keep a delegate from scheduling an overlapping appointment in that time period.

CAUSE

The text of a private appointment does not show when viewed by a delegate.

RESOLUTION

The delegate must view the schedule in the daily view (1 button on the toolbar) and notice the color of the vertical bar to the left of the subject meeting time. A colored bar means the time is busy.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Outlook 97. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

The text of a private appointment is viewable only by the calendar owner. However, all appointments are color coded in the bar at the left edge of the appointment time period. Light blue, means the time period is tentatively scheduled, dark blue means the time period is busy, purple means the owner is scheduled out of the office, and clear means the time is available for scheduling.

NOTE: The colored bars do not display in full weekly or full monthly view (7 or 31 button on the toolbar).