OL97: Team Manager Tasks Disappear When Default Delivery Moved

• Microsoft Outlook 97

SYMPTOMS

When using Microsoft Outlook 97 with Microsoft Team Manager for team members, moving your default delivery location will cause your team member assigned tasks to disappear from the manager's team file on the next update.

CAUSE

Team Manager for team members expects tasks to be stored in the default Task folder. Moving your default delivery location also moves your default Task folder location without moving the existing tasks.

RESOLUTION

Before moving your default delivery location, send updates on all your tasks to your team manager. To do this click Send Updates, on Outlook's Task menu. After the move, your manager must resend all tasks previously sent to you.

MORE INFORMATION

Team Manager for team members, also known as Individual Task List, is part of Team Manager 97. Team members use it to create or edit tasks, to send update messages and status reports to the team manager, and to store tasks and notes sent from the team manager. Team members can also use Microsoft Schedule+ or Outlook to store or view their tasks.

REFERENCES

For more information on this subject, please see the following articles in the Microsoft Knowledge Base:

   ARTICLE-ID:  Q159644
   TITLE     :  TMGR: Moving Tasks in Outlook Deletes Tasks from Team File

   ARTICLE-ID:  Q160490
   TITLE     :  TMGR: What Is Microsoft Team Manager?

Keywords          : GnlAddin kbinterop
Version           : WINDOWS:97
Platform          : WINDOWS