OL97: Outlook 8.01 Does Not Include CC:Mail Service License

 Last reviewed: January 19, 1998
Article ID: Q168119
The information in this article applies to:
  • Microsoft Outlook versions 97, 8.01

SYMPTOMS

When you install the cc:Mail service that comes in the Microsoft Outlook 97, version 8.01, ValuPack, you may receive the following message: 

   This version of Microsoft Outlook does not contain client support for
   Lotus cc:Mail. For information on how to use Microsoft Outlook directly
   with a Lotus cc:Mail post office, please contact Transend Corporation,

      email: info@Transend.com

   or visit their Web site at

      www.Transend.com

CAUSE

The above message displays if you install Outlook 97, version 8.01, on a computer that does not contain a cc:Mail service from an earlier version of Outlook 97. Outlook 97, version 8.01, which ships with Microsoft Exchange Server, version 5.0, does not include a license for the Lotus cc:Mail transport service.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Outlook 97 version 8.01 for Windows. This problem was corrected in Microsoft Outlook 97 version 8.02 for Windows.

RESOLUTION

If you have Microsoft Office 97, or Outlook 97, version 8.0, you have a licensed Lotus cc:Mail transport service. Use the cc:Mail service from the Office 97 or Outlook 97, version 8.0, ValuPacks with Outlook 97, version 8.01.

Microsoft Outlook 97, version 8.02 includes the licensed Lotus cc:Mail transport service.

MORE INFORMATION

The Lotus cc:Mail service is licensed for distribution by Microsoft from Transend Corporation, 225 Merson Street, Palo Alto, CA 94301. Microsoft Office and Outlook 97, version 8.0, include a licensed copy of Transend Corporation's Lotus cc:Mail transport service. Outlook 97, version 8.01, which ships with Exchange Server, version 5.0, does not include the cc:Mail service license.

You may use either the Office 97 or Outlook 97, version 8.0, cc:Mail service with Outlook 97, version 8.01. Future standalone releases of Outlook will include a liscense for the cc:Mail service. 

Keywords          : cfgCCMail
Version           : WINDOWS:8.01,8.02,97
Platform          : WINDOWS

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Last reviewed: January 19, 1998
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