OL97: Missing Delivery Information in HTML Code Inserts Slash

 Last reviewed: January 19, 1998
Article ID: Q169286
The information in this article applies to:
  • Microsoft Outlook 97

SYMPTOMS

When clicking an HTML link containing a "mailto:" tag with no delivery information, Microsoft Outlook 97 will insert a slash (/) in the To field of the e-mail message.

RESOLUTION

To open an Outlook e-mail message containing no delivery information from an HTML link, you must insert a null value in the HTML mailto: tag.

Insert a null value (%20) in the HTML "mailto:" tag as follows: 

   <a href="mailto:%20">SEND E-MAIL</a>

MORE INFORMATION

Steps to Reproduce Problem

  1. In NotePad, create and save a file named Testmail.htm with the following HTML code: 

          <HTML>
      <HEAD>
      <TITLE>Test Mail</TITLE>
      </HEAD>
      <BODY>
      <a href="mailto:">SEND E-MAIL</a>
      </BODY>
      </HTML>

  2. Double-click the Testmail.htm file to open it in Microsoft Internet Explorer.

  3. Click the SEND E-MAIL link.

RESULT: A new e-mail message is opened in Outlook containing a slash (/) in the To field. 

Keywords          : IntLink kbcode
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbhowto
Solution Type     : kbworkaround

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Last reviewed: January 19, 1998
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