OL97: Can't Save Attachment with Long File Name

• Microsoft Outlook 97

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SYMPTOMS

When saving an attachment file in Microsoft Outlook 97, you may get the following error message:

   Can't create file:  <Long File Named File -- ONLY LFN> Right-click
   the folder you want to create the file in, and then click Properties
   on the Shortcut menu to check your permissions for the folder.

CAUSE

The attachment file has a long file name and the volume, or hard disk on which you have your Temp folder does not support long file names.

RESOLUTION

Move your Temp folder to a volume that supports long file names.

MORE INFORMATION

During the save process, Outlook creates a temporary file of the attachment in your Temp folder. This file will have a name at least as long as the attachment name so the Temp folder must support long file names.

Keywords          : EvnTemp
Version           : WINDOWS:97
Platform          : WINDOWS