OL97: Additional +1 Added to Phone Number of Contact

• Microsoft Outlook 97

SYMPTOMS

When you enter a telephone number in the Phone Number field of a Contact in Microsoft Outlook 97, you may see "+1" (without the quotation marks) automatically added before the area code of the phone number.

CAUSE

The +1 is the country code for the United States.

RESOLUTION

You can set Outlook so that it automatically enters a +1 in the Phone Number field as you enter new local and long-distance telephone numbers. The following method affects all telephone numbers, including fax numbers.

Use the following steps to disable the addition of the country code in new telephone numbers:

1. Start Outlook.

2. On the Tools menu, click Options.

3. On the General tab, click Dialing Options.

4. Click to clear the check box to "Automatically add country code to local phone numbers."

5. Click OK, and then OK again to close all dialog boxes.

REFERENCES

For more information about using telephone numbers with a modem, please see the following articles in the Microsoft Knowledge Base:

   ARTICLE-ID:  Q171043
   TITLE     :  Microsoft Fax Does Not Process Dialing Properties

   ARTICLE-ID:  Q129049
   TITLE     :  How to Perform 10-Digit Dialing in Windows 95

   ARTICLE-ID:  Q142328
   TITLE     :  How to Change International Dialing Access Codes