OL97: Dialing 10-digit Local Calls

• Microsoft Outlook 97

SUMMARY

Some telephone companies are now requiring 10-digit dialing for local calls. That is, the area code must precede the local 7-digit number even if the number is not a long distance call. This article lists the steps to configure the Microsoft Outlook dialing properties to accommodate this situation.

MORE INFORMATION

Create a New 10-digit Location

To enable 10-digit Dialing for local calls by creating a new 10-digit "Dial-from" location, use the following steps:

1. Click the Contacts icon on the Outlook Bar.

2. On the Tools menu, click Dial.

3. In the New Call dialog box, click Dialing Properties.

4. In the Dialing Properties dialog box, click New in the Where I Am area, and then give the location a name when you are prompted (such as, 10-digit local).

5. Click OK.

6. In the "How I Dial From This Location" area, enter the local area code in the "To Access An Outside Line, First Dial" field.

   NOTE: The field only displays two digits, but all three digits of the area code will be used.

7. Leave the For Long Distance field empty, and click OK.

8. Click Close.

To Place a 10-digit Local Call

To place a 10-digit local call, use the following steps:

1. Click the Contacts icon on the Outlook Bar.

2. On the Tools menu, click Dial.

3. In the New Call dialog box, click Dialing Properties.

4. Select the location you created in step 4 above from the list, and click OK.

5. Enter the number you want to dial in the Number field.

6. Click Start Call.

Keywords          : GnlDial
Version           : WINDOWS:97
Platform          : WINDOWS