OL97: Outlook Third Party Add-on Information

• Microsoft Outlook 97

SUMMARY

Microsoft Outlook 97 is quickly becoming the preferred information manager for computer telephony, universal Inbox, and sales force automation solutions. With Outlook add-on applications developed by third-party vendors, you can enhance Outlook functionality to deliver these features and many others.

Outlook third-party add-ons enhance these Outlook features:

• Telephony/Universal Inbox: faxing, paging, universal inbox, and call control.
• Connectivity: synchronizing or sharing information between systems or devices.
• Sales force automation: contact management, customer care, and help desk.
• Miscellaneous: virus protection, workflow, forms, and reporting.

MORE INFORMATION

Telephony/Universal Inbox Enhancements

 COMPANY                PRODUCT              PRODUCT DESCRIPTION
 -------------------    ------------------   ------------------------------
 Active Voice           PhoneMax; ViewMail   Manage telephone activity on-
 (206)441-4700                               screen. Manage voice and fax
                                            messages.

 Algo Communications    NetPop!              Monitor incoming and outgoing
 (972)866-2000                               calls and pop Outlook  

 AppliedVoice           CallXpressNT         Manage voice mail and faxes in
 (425)820-6000                               Outlook Inbox.

 Callware Technologies  CallWare Fax;        Manage voice mail and faxes in
 Inc. (800)888-4226     TAPIware             Outlook Inbox. Manages                                                                                           

                                            
 Com2000                TransCOM             Unified messaging, auto
 (760)431-3133                               attendant, and voice activated
                                            Personal Assistant.

 Fenestrae BV           Faxination           Send and receive faxes.
 (770)622-5445

 IKON Office Solutions  MobileCHOICE Pro     Forward e-mail to a pager.
 (800)916-2075          for Outlook

 JTech                  Wireless Secretary   Send the text of an
 jtech@nmia.com         for Office 97        appointment, task, or event to
                                             your alphanumeric pager.

 LogiSoft, Inc.         FileIt!              Forward e-mail to your
 (954)851-9962                               alphanumeric pager.

 Millennia Software     EmailReader          Browse through messages and
 (408)867-8900                               play message text over the
                                            phone with voice or touch-tone
                                            key commands.

 Octel                  Unified Messenger    Retrieving voice and e-mail
 (408)324-2000                               messages from a unified
                                            mailbox.

Connectivity Enhancements

 COMPANY                PRODUCT              PRODUCT DESCRIPTION
 -------------------    ------------------   ------------------------------
 Attachmate             EXTRA!               Access host e-mail system.
 (800)426-6283

 Boldon James Limited   X.400 and LDAP       Access LDAP directory  

 info@bj.co.uk          MAPI Providers

 Chapura                PilotMirror          Synchronize U.S. Robotics
 (800)CHAPURA                                PalmPilot PDA and Outlook 97.

 DataViz Inc.           Desktop To Go        Synchronize U.S. Robotics
 (800)733-0030                               PalmPilot or Windows CE PDA
                                            and Outlook 97.

 Puma Technologies      Intellisync          Synchronize U.S. Robotics
 (800)248-2795                               PalmPilot or Windows CE PDA
                                            and Outlook 97.

 Shareware Inc.         Outlook Agenda Sync  Synchronize your calendar,
 http://www.kerswell.demon.uk                tasks, contacts, and notes
                                            with a Psion.

Sales Force Automation Enhancements

 COMPANY                PRODUCT              PRODUCT DESCRIPTION
 -------------------    ------------------   ------------------------------
 Aurum Software         SalesTrak            Manage sales and marketing.
 (800)683-8855

 Brock International    TakeControl          Manage marketing, sales, and
 (800)221-0775                               customer service.

 Clarify, Inc.          TBD                  Manage customer relationships.
 (408)573-3000

 Clientele/Platinum     Clientele            Organize, track and share
 (800)883-4582                               customer information.

 ONYX                   ONYX Connect for     Manage customer relationships.
 info@ONYXsoftware.com  Microsoft Outlook 97

 Pivotal Software       Pivotal Relationship  Manage marketing, sales,
 (888)275-7486                                service, and customer
                                             relationships.

 Remedy Corporation     Action Request       Create help desk solutions
 (510)469-4000          System               and automate internal
                                            processes.

 Sales Solutions        Agent Outlook        Policy information tracking  
 Systems                                     for the financial services and
 (888)337-6416                               insurance industry.

 SalesLogix             Sales Information    Account and contact
 (800)643-6400          System               management.

 Saratoga Systems,      Avenue               Access customer profiles and
 Inc. (408)371-9330                          sales-related information.

 Scopus Technology      SalesTEAM            Integrated sales and marketing
 Inc. (510)597-5800                          automation.

 Siebel Systems, Inc.   Siebel Sales         Sales and marketing  

 (800)647-4300          Enterprise           system.

 Vantive Corporation    Vantive Sales        Manage entire customer
 (800)VAN-TIVE                               relationships.

Miscellaneous Add-ons for Outlook

 COMPANY                PRODUCT              PRODUCT DESCRIPTION
 -------------------    ------------------   ------------------------------
 Gluck & Kanja GmbH     VirusEx; CrytoEx     Protect e-mail from viruses.
 069-80 07 06-0                              PGP encryption extension.

 Inso Corporation       Quick View Plus      View files and attachments
 (800)333-1395                               without starting their
                                            applications.

 JetForm Corporation    JetForm              Design forms and workflows.
 (800)538-3676

 Keyfile Corporation    KeyFlow              Create and manage workflows.
 (603)883-3800

 Outpost Network        Outpost Network      Send cards from your computer.
 custserv@outpost.net

 Seagate Software       Crystal Reports      Extract database information
 (800)327-2232                               and transform it into reports.

 ThunderByte            AntiVirus Services   Transparent virus protection.
 (800)667-8228

REFERENCES

For more information about manufacturers of add-ons shown above, please see the following Microsoft World Wide Web site:

   http://www.microsoft.com/Outlook/documents/thirdparty_addons.htm