OL97: Outlook Exits When Microsoft Exchange Server is Down

Last reviewed: January 19, 1998
Article ID: Q174400

The information in this article applies to:

Microsoft Outlook 97

SYMPTOMS

When you use Microsoft Outlook 97 with Microsoft Exchange Server as your e-mail service, if you attempt to open a different folder when the server is down, Outlook may abruptly exit.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Outlook 97. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: shut down close quit
Keywords : cfgMSXchg
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbbug
Solution Type : kbpending

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Last reviewed: January 19, 1998
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