OL97: Cannot Access Recurring Appointments in Calendar View

• Microsoft Outlook 97

SYMPTOMS

When you try to view, open, edit, or delete a recurring appointment in the Microsoft Outlook 97 Calendar in any view except recurring appointment view, you may receive the following message:

   Cannot open this item. The object could not be found.

CAUSE

You installed Microsoft Exchange or Windows Messaging after installing Outlook.

RESOLUTION

You must reregister the Outlook forms. Use the SwitchForms utility available from the Microsoft Web site at:

   http://www.microsoft.com/officefreestuff/outlook

   http://www.microsoft.com/

MORE INFORMATION

The Outlook and Microsoft Exchange clients each use a slightly different form technology. When you install Outlook, the Setup program configures your computer to run Outlook.

With the SwitchForms utility, you can easily switch between the Microsoft Exchange Client and Outlook. If you need to run both the Microsoft Exchange Client and Outlook on the same computer, use SwitchForms to register the correct forms.

REFERENCES

For information on using the SwitchForms utility, please see the following article in the Microsoft Knowledge Base:

   Article-ID: Q143476
   Title     : OL97: SwitchForms Utility for Outlook and Exchange

Keywords          : cfgMSXchg FmsProb
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbprb
Solution Type     : kbwontfix