OL97: Error When Closing Message with File Attached

 Last reviewed: January 19, 1998
Article ID: Q174526
The information in this article applies to:
  • Microsoft Outlook 97

SYMPTOMS

When using Microsoft Outlook 97, you may encounter the following error message when closing an item with a file attached: 

   A program still has file attachment <file name> open.
   Changes to this document will be lost unless you save
   your changes to another file using the File Save As
   command on the File menu in the other program.

CAUSE

This error will occur if the attached file is currently open by the Quick View Plus program from Inso Corporation.

RESOLUTION

Close the Quick View Plus program before closing the Outlook message item.

MORE INFORMATION

Quick View Plus is a program designed to view and print many different file types without using the originating program.

Quick View Plus is manufactured by Inso Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. 

Keywords          : Intp3rdPty kb3rdparty
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbprb

================================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: January 19, 1998
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.