OL97: Referred By Field Will Not Import into Outlook

• Microsoft Outlook 97

SYMPTOMS

You cannot import data into the Referred By field of a Microsoft Outlook 97 contact.

RESOLUTION

Manually enter the Referred By information into each contact record.

Steps to Correct the Problem

1. Open the imported contact record.

2. On the All Fields tab, click to select All Contact Fields in the Select From list.

3. Scroll to the Referred By field and type the required data.

4. Click Save and Close.

MORE INFORMATION

Steps to Reproduce Problem

1. On the File menu, click to select Import and Export.

2. Click to select "Import from Schedule+ or another program or file" and then click Next.

3. Click to select the file type you want to import, and click Next.

4. Type the name or Browse to the file you want to import, and click Next.

5. In Map Custom fields, map a field to the Referred By field in Outlook.

6. Click OK to finish the import.

Viewing the Referred By Field

To view the Referred By field, follow these steps:

1. Open one of the imported contact records.

2. On the All Fields tab, click to select All Contact fields in the Select from list.

3. Scroll to the Referred By field.