OL97: Error Restarting Outlook with CryptoExLast reviewed: January 19, 1998Article ID: Q174702 |
The information in this article applies to:
SYMPTOMSWhen restarting Microsoft Outlook 97, you may get one or both of the following error messages:
Initialization failed! CryptoEx cannot access temporary folder. Press OK. CryptoEx will not be loaded. The add-in 'c:\progra~1\crypto~1\cryptoex32.dll' could not be installed or loaded. Unable to load c"\progra~1\crypto~1\cryptoex32.dll'. You may be out of memory, out of system resources, or missing a .dll file. CAUSEYou quit Outlook then restarted before it had time to completely close, while having the CryptoEx extensions loaded.
RESOLUTIONWait until the message dialog box, "Please wait while Outlook exits" disappears before restarting Outlook.
MORE INFORMATIONCryptoEx is a client-based extension for Microsoft Outlook and Microsoft Exchange that automatically recognizes encrypted e-mail, using PGP encryption technology.
REFERENCESCryptoEx is manufactured by Gluck & Kanja, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Keywords : GnlAddin Version : WINDOWS:97 Platform : WINDOWS Issue type : kbprb |
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