OL97: Unable to Reorder Tasks

• Microsoft Outlook 97

SYMPTOMS

While in the Tasks folder, you are not able to drag tasks to reorder task priority in Microsoft Outlook. You do not see the red arrows signaling that the drag action is being performed, though you may see the standard mouse cursor with a "ghost" icon below it.

CAUSE

The view has been sorted.

RESOLUTION

1. On the View menu, click Sort.

2. Click Clear All, and then click OK

MORE INFORMATION

When tasks are not sorted or grouped, you can change the task order by moving individual tasks up or down in the task list. Moving individual tasks up or down in the task list is most useful when you only want to change the order of a few tasks, for example to put them next to each other.

You can also sort the entire task list and then save the new order as the default. This procedure is useful when you want tasks arranged by the contents of a particular field, for example, to see tasks in order of priority or due date.

REFERENCES

For more information about Sorting Tasks, type "Sort Tasks" in the Office Assistant, click Search, and then click to view "Change the order of tasks."